Royal Flying Doctor Serivce – Drought Wellbeing Service

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Royal Flying Doctor Serivce – Drought Wellbeing Service

Since April 2015, RFDS (Queensland Section) has been leading the Drought Wellbeing Service across Queensland. This program offers counselling and support to people living and working in areas impacted by drought. Through the Drought Wellbeing Service, qualified Mental Health Clinicians work alongside existing RFDS Clinicians and attend established RFDS primary health care clinics. Mental Health Clinicians are also available via telehealth or outreach sessions providing strategies that can help in tough times, or an ear to listen to wellbeing concerns.

Our Mental Health Clinicians are specifically trained to help people with a range of health and wellbeing issues including:

  • Sleep difficulties
  • Anxiety and depression
  • Grief and Loss
  • Relationship issues
  • Self esteem
  • Stress management
  • Work-related issues
  • Building resilience through change
  • Links to appropriate support within the community

Our Services

We can offer:

  • Individual counselling sessions
  • Talks, presentations and training
  • Pit Stop Health Checks

DWS services are free of charge, and referrals can be made by individuals, family members, GP’s or community support agencies.

More information: Drought Wellbeing Service


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Safe Connections Program

Safe Connections
Introduction to Safe Connections

The Department of Child Safety, Youth and Women has approved funding of $1.5 Million per annum until March 2021 for Lifeline Darling Downs and South West Qld Ltd to operate the new “Safe Connections” program to help community organisations better support people experiencing domestic and family violence and sexual violence across south west Queensland.

From July 2018 “Safe Connections” domestic and family violence program will be offered in Charleville, Cunnamulla, Roma and St George and surrounding districts providing practical support, referral, home safety and court support.

Safe Connections will also provide counselling and support to women and children affected by domestic violence. It will also provide court-based support and information to aggrieved and respondents who attend court for domestic and family violence matters.

Safe Connections will be providing direct support services as well as working closely with local well established service providers to ensure that a strong multi-agency response to issues of domestic and family violence and sexual violence is provided.

Safe Connections will be sub-contracting private counsellor/psychologist to provide therapeutic interventions to adults and children experiencing domestic violence.

Safe Connections will work with the victims and the perpetrators to ensure a holistic approach to addressing domestic and family violence issues in South West Queensland.

A strong partnership between government and non-government organisations, and the commitment of the community as–a-whole is needed to make a real and sustained progress in preventing domestic and family violence.

 Domestic and Family Violence Support Practitioner (DFVSP)

The DFV Support Practitioners will be the first point of contact for victims who require domestic and family violence or sexual violence support. This will include providing direct support services as well as working closely with local service providers to ensure a strong multi-agency response to domestic and family violence and sexual violence is provided.

The DFV Support Practitioners will be central to a client’s journey through the service system acting as service navigators and key conduits for information sharing.

The DFVSP will ensure the following service responses are provided:

  • High quality, timely crisis responses, including risk assessment and addressing the immediate safety and support needs of victims including facilitating access to medical attention, emergency housing and other essential support services.
  • Specialist case management and advocacy support to meet the ongoing safety and support needs of victims. This could  include such activities as:
  • assistance to apply for a Domestic Violence Order
  • facilitating referrals to other relevant services to meet the support needs of the client (e.g. parenting support, housing, financial counselling)
  • organising safety upgrades for victims who can remain safely in the home
  • facilitating access to subcontractors for therapeutic counselling interventions
  • Immediate practical and emotional support for acute sexual assault including assistance for forensic medical examinations and reporting to the police.
  • Culturally appropriate interventions to perpetrators of violence based on local need and ongoing safety and risk assessments.
  • Information and support to victims (aggrieved) and perpetrators (respondents) at Roma, Cunnamulla, Charleville and St George Magistrate courts.  Due to the very low number of DVO applications at Quilpieand Mitchell courts it will not be necessary for DFVSP to be physically present at these locations. However, DFVSP will be expected to have relationships with police in that area, and where requested or required telephone or skype support will be provided.

To support direct service delivery, the DFV Support Practitioner role will also be required to:

  • Develop strong working relationships with key referral agencies such as the DVConnect Womensline(state wide domestic violence crisis service for women), Queensland Police Service, Queensland Health, Women’s Shelters and other relevant stakeholders providing service responses to people affected by domestic and family violence and sexual violence.
  • Lead the establishment and ongoing operation of the local working groups.
  • Ensure information provided by clients is appropriately recorded and securely stored to ensure privacy is maintained.
  • Ensure that the Safe Connections program is delivered in a high quality, professional and ethical manner.
  • Develop and hold a framework that values relationships and reflects the principles of inclusion, respect, participation and transparency.
  • Engage effectively with a range of internal and external stakeholders to promote the Safe Connections program and develop partnerships within the South West region.
  • Ensure the compliance and delivery of reporting requirements as per the respective program funding agreements including ongoing communication with the designated funding body representatives.
  • Engage with Indigenous families, developing an understanding of the specialised cultural needs.
  • Research, develop and build on existing programs and associated training in ways that that are flexible, creative and which reflect the continually developing needs of families
  • As a member of the greater Lifeline Darling Downs and South West Qld Ltd (LDDSWQL) team, facilitate the achievement of LDDSWQL philosophy, mission, strategy and its annual goals and objectives.

 

Support Practitioner –    Ruth Moran

M: 0448 003 760

E: rmoran@lifelinedarlingdowns.org.au

 


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CatholicCare Social Services

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E-mail:                 reception@catholiccare.services

Telephone:         1300 477 433

Website:             Catholic Care Services

About CatholicCare:

We help people change their lives…

 

CatholicCare Social Services provides a range of services to individuals, families and communities to meet the challenges of life and relationships. From humble beginnings in 1983, we now service an area of nearly 500,000km2.

 

Services include:

  • Family Support Services (Counselling, Education and Family Dispute Resolution) see more information below
  • Future Families (see below for more information)
  • Employee Assistance Program
  • Toowoomba Refugee and Migrant Support (TRAMS)
  • Aboriginal and Torres Strait Islander Peoples Service
  • Mental Health Services (including Partners in Recovery – see below for more information)

 

Programs available in Roma and surrounding area include:

Family Relationship Centre:

The Family Relationship Centre enables families to access information for families at all stages: overcoming relationship difficulties and dealing with separation.

The Family Dispute Resolution service helps parents create a Parenting Plan that puts the best interests of their children first. The service is conducted in an environment supported by fully qualified Family Dispute Resolution Practitioners.

 

Future Families:

Working with culturally and linguistically diverse, and Aboriginal and Torres Strait Islander families. This program offers culturally appropriate supports to separated or separating families to enable better Family Dispute Resolution outcomes.

 

Partners In Recovery (PIR):

PIR offers support to those who live with a severe and persistent mental illness with complex needs.  We cover the Maranoa Region – Roma, Injune, Mitchell, Surat, Wallumbilla & Yuleba.  A support facilitator can assist to identify an individual’s needs, develop an action plan and work toward meeting those needs to improve quality of life. A support facilitator will also work with and support family and carers of a person who is suffering with a mental illness.

 

EAP:

CatholicCare works with employers and local businesses and their staff who care about the wellbeing of their staff. Appointments with fully qualified counselling staff are guaranteed within 2 business days of the employee requesting assistance.

  • Offices in Roma, St George and Charleville
  • Clients can self-refer or other community service providers can refer
  • Office hours:  Monday to Thursday 8.30am – 5.00pm, Friday 8.30am – 4.30pm

 

 

 


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