Every family needs a little help now & then. When friends and family are unavailable, it can be hard to know who to call for support. That’s where Family and Child Connect can help.
Funded by the Queensland Government, Family and Child Connect is a brand new community-based service designed specifically to listen to you and help you to connect with the right supports at the right time. In South West Queensland the service is provided jointly by Mercy Community Services & Lifeline Darling Downs & SW Queensland Ltd at three different sites; in Toowoomba, Roma and Charleville.
Whether you are a parent, a young person, a concerned friend, neighbour or professional, if you are looking for information and advice on how you can best help yourself or someone else, you can call or drop into Family & Child Connect and speak to a real person about how to get the right assistance.
Family & Child Connects friendly, professional staff know all about the people and services in your area and how they can help with any challenge a family might be facing. They can provide you with information about these supports and in some cases can even introduce you to them. If you are worried about a family other than your own they can help you with ideas of how you might be able to reach out and provide some personal support to them.
At the moment this service is available throughout South West Queensland. All enquiries are most welcome.
Family and Child Connect:
Anyone can contact Family and Child Connect for general advice and information, including parents, other family members, young people and other community members
16 McDowall Street, Roma
Opening Hours: Monday to Friday 8.30 to 5.30 pm
Family Response Facilitator
P 1300 991 443
The Gambling Help Service is a free confidential counselling service for anyone affected by problem gambling. Gambling has far reaching impacts on not just the individual but on family, friends, work, study, finances, a person’s health and well being. The Gambling Help Service also offers free training and education to schools, community organisations, and other services raising awareness of problem gambling.
For more information about Responsible Gambling or the Gambling Help services and training contact one of the Gambling Help Team at Lifeline on 1300 991 443
Phone:13 11 14 (24/7) Helpline
Lifeline Darling Downs & South West Queensland Ltd
33 Russell Street Toowoomba Qld 4350
Phone: 1300 991 443
Weblink: Lifeline Australia