Lifeline Darling Downs & South West Qld Ltd & Mercy Community Services – Family and Child Connect

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Lifeline Darling Downs & South West Qld Ltd & Mercy Community Services – Family and Child Connect

Mercy Community Services

Every family needs a little help now & then. When friends and family are unavailable, it can be hard to know who to call for support. That’s where Family and Child Connect can help.
Funded by the Queensland Government, Family and Child Connect is a brand new community-based service designed specifically to listen to you and help you to connect with the right supports at the right time. In South West Queensland the service is provided jointly by Mercy Community Services & Lifeline Darling Downs & SW Queensland Ltd at three different sites; in Toowoomba, Roma and Charleville.
Whether you are a parent, a young person, a concerned friend, neighbour or professional, if you are looking for information and advice on how you can best help yourself or someone else, you can call or drop into Family & Child Connect and speak to a real person about how to get the right assistance.
Family & Child Connects friendly, professional staff know all about the people and services in your area and how they can help with any challenge a family might be facing. They can provide you with information about these supports and in some cases can even introduce you to them. If you are worried about a family other than your own they can help you with ideas of how you might be able to reach out and provide some personal support to them.
At the moment this service is available throughout South West Queensland.  All enquiries are most welcome.

 

Family and Child Connect:

  • are new services to Queensland as part of of the Stronger Families reforms
  • are local community based services that help families to care for and protect their children at home by connecting them to the services they need, when they need them
  • is a first point of call for front line assistance and support to families
  • can positively assist families with a range of support needs

 

Anyone can contact Family and Child Connect for general advice and information, including parents, other family members, young people and other community members

 

16 McDowall Street, Roma

Opening Hours:  Monday to Friday 8.30 to 5.30 pm

Family Response Facilitator

P 1300 991 443

Email – lifeline@lifelinedarlingdowns.org.au

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Online Help and Support

 Phone Apps:

Be Safe App  – Be Safe is a mobile app that aims to help young adults make a decision about seeking help in a crisis.

Daisy App – Daisy is an app developed by 1800RESPECT to connect people experiencing violence or abuse to services in their local area.

Help Me App – Daniel Morcombe Foundation Help Me App. A great way to not only help keep kids safe, but assist people of all ages, from 7 to 97, covering all kinds of personal emergency situations.

Websites:

Aftercare – Lived Experience Forum – The SANE Forums are a moderated service for Australians 18 years and over who are living with mental illness, and families, friends and carers of people living with mental illness.  The purpose of the Forums is for people affected by mental illness to share stories and information that can help us find positive pathways through our experience.

Ask Izzy  – Ask Izzy is a mobile website that connects people with housing, a meal, health and wellbeing services, support and counselling and more.  You just enter a postcode and tick the relevant boxes.

Australian Breastfeeding Association – Breastfeeding Information and Support

Birdie’s Tree – Growing Together Through Natural Disasters – Natural disasters like storms, cyclones, floods or fire can be very frightening and upsetting for babies and young children. Playing a therapeutic game or reading a story with a caring adult can help a young child work through the scary experiences and ‘big feelings’. There’s information for parents and carers too.

Blue Knot Foundation – Empowering recovery from childhood trauma.

Butterfly Foundation – Support for eating disorders & body image issues.

Domestic and Family Violence –  Information, services and support for people impacted by domestic and family violence.

DV Connect – We can help you, your children and your pets escape domestic violence.

E Safety – Keeping kids safe online starts with you.

Hands On As We Grow – Hands on activities to do with your kids

 

headspace  – A place to be yourself – Helping you understand and work through life’s challenges.

Health Direct – 24 Hour Health Advice

Kids Helpline – Any Time, Any Reason

Legal Aid Queensland – We give legal help to financially disadvantaged people

Mensline – Support for Australian men, anywhere, anytime

myCompass – myCompass is free online, interactive self-help program. myCompass is designed to address mild to-moderate symptoms of stress, anxiety, and depression through personalised treatments delivered entirely online.

Parentline – Parentline is a confidential telephone service providing professional counselling and support in Queensland and the Northern Territory. Our phones are open every day from 8am – 10pm, while WebChat is available every day from 8am – 9pm.

Qld Veteran’s Portal – Services and supports for ex-members of the Australian Defence Force

Raising Children Network – Provides ad-free parenting videos, articles and apps backed by Australian experts.

Reach Out – ReachOut Forums is a supportive, safe and anonymous space.  Hear from others about what has helped them and share what you’re going through.

Robot Lawyers – Robot Lawyers is a free service for people to use who cannot afford a lawyer and have a minor driving or criminal offence.

Suicide Callback Service – Various resources for making Suicide Safety Plans and phone and online counselling information

Vinnies Qld – We are here to assist you.

Women’s Technology Safety and Privacy Toolkit  – Safer technology for women

Online Groups:

Smart Recovery  – Our mutual support meetings are free and open to anyone
seeking science-based, self-empowered addiction recovery.

Facebook Pages:

Talking Families


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Information Submission

Below are PDF forms that you can download and fill out if you would like your information displayed on this site.

Activities and Events Form

Services and Business Form

Be sure to email them directly to romaforfamilies@gmail.com and attach a photo of your activity, business or logo.

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